Certification FAQ

When does certification start?

July 11, 2018

What is the certification website link?


Is AHIP required?


What is the AHIP cost?

If an agent completes AHIP through Aetna’s certification site, the cost is only $125 ($50 less than directly through AHIP).

Does AHIP qualify for compliance credit?


Does Coventry reimburse for AHIP?

Certification is free if you are a 2018 Aetna Medicare Front Runner. If you are not a Front Runner, you qualify for a $50 discount if you begin AHIP certification through Aetna’s certification site, your cost is only $125, instead of $175 if done directly through AHIP.  

Is face-to-face training required?

Yes. Contact us for the next training event (844) 998-7878 or agents@taia.us.  You will need to complete training for every state and market you plan to sell Aetna MA/MAPD products in. 

Will 2019 certification allow me to sell in 2018?


What are the requirements for certifying for the first time?

You will need to complete AHIP training modules 1-5.

What are the requirements for re-certification?

If you completed last year's AHIP training, you must only complete modules 4-5 and the FWA training/exam.

Where can I find my username? Password?

Use the "Forgot your Username?" or "Forgot your Password?" links.

How do I know if my certification is completed?

Contact Broker Services Department at (844) 998-7878 or agents@taia.us.