Certification FAQ

When does certification start?

New Agent certification: July 10, 2018
Recertification: July 17, 2018

What is the certification website link?

Agents must log in to the Humana agent portal and access the “Education” portal to start the certification process. For help finding the “Education” portal, view Humana’s Vantage Agent Portal QuickStart Guide.

Is AHIP required?

Yes.

What is the AHIP cost?

If completed through Humana's certification site, the cost is $125.  If completed through AHIP, the cost is $175.

Does AHIP qualify for compliance credit?

Yes.

Does Humana reimburse for AHIP?

If you complete training through the Humana Agent Portal, you can receive a $50 discount making the cost $125.

Is face-to-face training required?

No. 

Will 2019 certification allow me to sell in 2018?

Yes.

Where can I find my username? Password?

Use the "Forgot your Username?" or "Forgot your Password?" links.

How do I know if my certification is completed?

Contact Broker Services Department at (844) 998-7878 or agents@taia.us.